Refund policy | Idle On Duty

Refund terms for 30-day and 365-day Idle On Duty licenses purchased through Payhip.

Effective September 28, 2026.

No voluntary refunds

We do not offer voluntary refunds for 30-day or 365-day licenses. Refunds or other remedies required by applicable law remain available. Nothing in this policy limits your statutory consumer rights.

Before purchasing

Review the Windows requirements and unsigned-release notice, try the interactive preview, and check the license terms. The desktop app requires a paid license; the preview is not a desktop trial. Access starts on first activation and does not renew automatically.

Problems with an order

For a missing key, activation problem, duplicate charge, or a refund request under applicable law, contact the seller using the email address in your Payhip receipt. Include the order reference and a description of the problem. See our support guide for help finding your receipt.

This policy applies to purchases made from its effective date. It does not replace the terms that applied to an earlier purchase.